idea! Communications Group, Inc. is a Colorado
based corporation. Founded in April 2002, idea! was designed to
bring back an old idea in the telecommunications industry, real
customer service. idea! employees are client advocates, not
corporate account managers. We are compensated by the companies we
represent, not our clients. Our vested interest in your satisfaction
goes far beyond that of corporate employees.
We have based our company on four principles:
We deliver products and services with the utmost
integrity, strong sense of dedication to customers, years of direct
experience, and an action oriented approach. And we have practiced
it, for over 60 years and counting.
What can we do for
you?
1.
We are your Advocate:
idea! Communications Group, Inc. is a virtual extension to your
telecommunications staff. Because we sell many different carriers,
we provide an impartial and consultative perspective on the market
trends which allows you to make the best possible decision regarding
your telecommunication purchases and strategy. Our focus is defined
by your buying criteria. idea! will conduct the research and
recommend the best solution based on your pre-defined criteria
including price, product, and service . In addition, we will
negotiate the most flexible terms to allow you to manage through the
‘unexpected’.
2.
One Stop Shop: Purchasing your
telecommunication services through idea! Communications Group, Inc.
allows you to have a ‘One Stop Shop’ without losing the benefits of
picking and choosing between carriers. This approach
allows you to maximize your buying criteria AND maintain the ‘one
throat to choke’ when issues arise with your service. As your
telecommunication needs require you to pursue services through new
vendors, our team will continue to be your single contact and
eliminate the complexities that can arise when you have to manage
multiple contacts.
3.
Consistent Account Team: In this
ever changing industry and continued downsizing, it is increasingly
important that you have a consistent account team. The
carriers can (and will) make changes to their support teams but you
will ALWAYS know your idea! team and we will use our resources to
manage your multi-vendor environment [allowing you to focus on other
business issues].
4.
Your Satisfaction is our Motivator.
idea! Communications Group, Inc. is compensated by the carrier on a
monthly basis which means your satisfaction is the ultimate
motivator for our success. When you buy directly from a carrier,
the compensation plan is based on NEW sales which means they are
more concerned about what they can sell you next and less concerned
about the service your have already purchased. idea!
Communications Group, Inc.’s business model is a sales retention and
sales motivated model which means your satisfaction is the building
block to our success.
5.
Our Integrity, Dedication, Experience
& Action are your market advantages: The fact that we are not tied to one
single supplier allows us to present a non-bias proposal. You will
receive our honest opinion about each solution in the areas of
product, price, strategy and service and our detailed recommendation
based on your defined buying criteria. We have dedicated ourselves
to the telecommunications industry representing over 50 years of
collective experience. Our position in the industry and years of
experience is your direct benefit. idea! is intimately familiar with
the products and services you have and need from all the carriers we
sell for. We have a firm understanding of the long-haul and local
network. We tap into our dedicated team at each carrier to design
and implement the perfect solution. Our experience allows us to
quickly resolve outage issues and discover the root cause.
Announcements:
4/9/2009: idea! welcomes ACT Conferencing as a new vendor. We are
excited to offer the suite of products and services ACT Conferencing
has. ACT is a mature experienced company
4/8/2009: idea! welcomes IP5280 as a new vendor.
