We are your Advocate: idea! Communications Group, Inc. is a virtual extension to your technology staff. We work with a variety of providers, we deliver an impartial and consultative perspective on the market trends which allows you to make the best possible decision regarding your technology purchases and strategy. Our focus is defined by your buying criteria. idea! will conduct the research and recommend the best solution based on your pre-defined criteria including price, product and service. In addition, we will negotiate the most flexible terms to allow you to manage through the ‘unexpected’.
One Stop Shop: Purchasing services through idea! Communications Group, Inc. allows you to have a ‘One Stop Shop’ without losing the benefits of picking and choosing between providers. This approach allows you to maximize your buying criteria AND maintain the ‘one throat to choke’ when issues arise with your service. As your technology needs require you to pursue services through new vendors, our team will continue to be your single contact and eliminate the complexities that can arise when you have to manage multiple contacts.
Consistent Account Team: In this ever changing industry and continued downsizing, it is increasingly important that you have a consistent account team. Providers can (and will) make changes to their support teams but you will ALWAYS know your idea! team and we will use our resources to manage your multi-vendor environment [allowing you to focus on other business issues].
Your Satisfaction is our Motivator: idea! Communications Group, Inc. is compensated by the providers on a monthly basis which means your satisfaction is the ultimate motivator for our success. Our success in the technology industry comes from hard work and strong customer relationships. We have a proven track record of partnering with our customers to create the perfect solution. We think like you think, we shop with your criteria only and let the solution prove it's the best fit. Service delivery is ever changing in the industry but our level of commitment remains constant.
Our Integrity, Dedication, Experience & Action are your market advantages: The fact that we are not tied to one single supplier allows us to present a non-bias proposal. You will receive our honest opinion about each solution in the areas of product, price, strategy and service and our detailed recommendation based on your defined buying criteria. We have dedicated ourselves to the technology industry representing over 60 years of collective experience. Our position in the industry and years of experience is your direct benefit. idea! is intimately familiar with voice, data, compute, mobility, Wi-Fi and IT services.